How can I contact the Customer Care team?

If you can't find an answer to your question in these Help pages, you can e-mail us at We respond to every e-mail within 1 business day. Our business hours are from Monday to Friday, 08:30 - 17:30GMT.

Contact Spell Beauty

Our Customer Care team is available on Monday - Friday from 8:30 AM to 5:30 PM (LONDON)

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