Do I need to bring Proof of ID to collect my order?

Yes, to collect your order from a local Pickup Point, you will need to prove your identity. Accepted ways to prove your identity are:

  • Government issued photo ID, for example, a driver's license, passport, foreign national or military ID or
  • Any other photo ID containing your full name, along with one of the following documents containing your full name: Utility/phone bill, council tax bill, wage slip, or bank statement.

Contact Spell Beauty

Our Customer Care team is available on Monday - Friday from 8:30 AM to 5:30 PM (LONDON)

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