Why am I not receiving e-mails from Spell Beauty?

If you're not receiving email notifications (for example, order confirmations, or newsletters) from Spell Beauty, it's possible that the email is going in your spam filter or that you mistyped your email address when first signing up to Spell Beauty. 

The first thing to do is to check that your email address is correct by going to your Account page here and verifying that the email address displayed is correct.

If that isn't the problem, then you should check your email program's Spam filter to see if the email accidently got marked as Spam. If that's the case, you need to mark emails coming from @spellbeauty.com as Not Spam.

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